Comment to 'Questions regarding Membership Upgrade/Downgrade & Trial Period'
Comment to Questions regarding Membership Upgrade/Downgrade & Trial Period

  • Hello

    CURRENTLY: 

    Did you configure WebHook URL in Chargebee? When the payment was accespted by payment provider (Chargebee) it sends all necessary info to UNA script via WebHook. If you didn't configure the WebHook URL, purchases won't be registered in UNA and therefore membership levels aren't upgraded automatically.

    WHAT I WOULD LIKE: 

    For now UNA doesn't allow to pay before join. But you can create the page like Hosting (https://una.io/page/hosting) or Pricing (https://una.io/page/start) which will show your offers (Standard, Premium, or Business). These pages are simple pages created via Studio -> Pages builder with RAW block, which includes necessary HTML code. You may use HTML code for purchase links which can be taken from Memberships page -> 'Rent' buttons. 

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    Best Regrads
    Anton

    • J

      Anton L thank you for your reply!

      I do have the webhooks entered in Chargebee, in both the test and live modes. When I run the test within Chargebee it shows successful:
      image_transcoder.php?o=bx_froala_image&h=1905&dpx=2&t=1567416175

      In Studio > Paid Levels I have copied the 'name' field
      image_transcoder.php?o=bx_froala_image&h=1906&dpx=2&t=1567416349

      and entered it into Chargebee > Product Catalog > Plans as the 'ID'
      image_transcoder.php?o=bx_froala_image&h=1907&dpx=2&t=1567416446

      If the Webhook is correct, I can only conclude that I must have the misunderstood where the membership 'name' is supposed to be entered into Chargebee.