When clicking on the gear icon it will let you 'Request Cancellation.' I tried selecting that and it did not alert my Admin profile... 

Can anyone tell me their experience with this topic? How are cancellations/downgrades handled on your sites?

I also tried the 'Request Cancellation' option, and an email was sent to the Seller, which could be different from Admin. Then I had to downgrade membership manually. I'm still finding out how to automate the whole process, if that's at all possible.