Very good Info. I will say that the latter is evolving on UNA though...

Its a common issue with business. Its just whether the business "PRIDES" itself on Customers, or Business.

"SocialEngine might have been a great platform at one time, but since their egos and hubris refuse to do what's best for their customers and their platform... It's no longer a solid option."

I am seeing a losing battle here for sure. Technical help has really become difficult these days on UNA. (Average wait for most between (3 days - No answer), Many promises have fell through the cracks as well as support.