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1 - I don't know, but you can try to clear all caches in Studio > Dashboard to see if it helps.
2 - For the video, the error is the following:
104203.mp4: Invalid data found when processing input
So it looks like you have some broken video file, or your ffmpeg can't understand how to process it.
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You may try to re-upload it from the official site https://ffmpeg.org/
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Yes, you need to check path to ffmpeg in inc/header.inc.php and change path to another ffmpeg binary which can process specified mp4 file without errors.
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Thank you so much for the response. Can you kindly explain to me how to "change path to another ffmpeg binary"?
My current path in inc/header.inc.php as this:
define('BX_SYSTEM_FFMPEG', '/var/www/scrubdin.net/plugins/ffmpeg/ffmpeg.exe'); ///< path to ffmpeg binary
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