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Hello!
The fact that your system fails at a regular interval suggests it might be an issue with the certificate. Certificates can change, and if their name changes, you’ll need to update it in the
config/config.json
file and restart the server.One of the most common problems with TMD hosting is a closed port. Although they often insist it's open, it might not be.
You can easily check this by running the following command in the terminal:
telnet domain.name port
If the port is closed, you'll get a
timeout error
orconnection refused
.To further investigate the issue, you can check the
log.log
file in the Jotserver folder. Alternatively, open the browser console on the Messenger page to diagnose the current problem.Regarding the PHP error: this issue has already been fixed. You'll need to update your Messenger to the latest version.