Comment to 'How to delete account'

Comment to How to delete account

· LeonidS

· In reply to

M

mocchi

· 2024-04-04T04:34:27+0000
Hello @mocchi !
Perhaps the "Delete account" action hasn't been executed because it deletes the record about the account from the sys_accounts table where UNA keeps the emails.
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- · LeonidS
  
  · In reply to
  
  M
  
  mocchi
  
  · 2024-04-04T10:43:00+0000
  In that case, you may use the "Forgot Password" action, or delete this account via the Studio->Accounts app - it's possible to find the necessary units by email. The removal via the database isn't a good way.
- M
  · mocchi
  
  · In reply to
  
  LeonidS
  
  · 2024-04-04T13:51:52+0000
  Thank you.
  The account app you wrote as a solution doesn't exist in my studio.
  Do you download it from somewhere?
  If the app circled in red is an account app, it won't allow you to operate your account even if you open it. .
  (Could you show me what the app looks like?)
  By the way, I use it in Japan.
  Thank you.
- · LeonidS
  
  · In reply to
  
  M
  
  mocchi
  
  · 2024-04-05T05:01:37+0000
  It is included in the UNA by default, but you may take it here https://unacms.com/view-product/accounts-manager . About your other module's problem - could you plz check the error log of your server? Usually, it leaves the traces there.