Files App - Upload not allowing .docx and .xlsx files even though allowed in settings
We are having issues with uploading files with .docx and .xlsx extensions even though these are included in the list of allowed file extensions in the Files App settings.
Any assistance in resolving this would be greatly appreciated.
Screenshots to this effect are as follows:
(Studio > Settings > Files)
(6 files attempting to be uploaded)
(4 files successfully accepted with error message given for the other 2 - .docx and .xlsx files)
Many thanks.
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Hello @The Pond !
From my side it is uploaded fine. Could you please check it on your side with other files which have 4 letters extensions like the webp or jpeg?
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Thanks @LeonidS for looking into this for me.
I have now tried with those two 4-lettered file extension (webp, jpeg) and I encountered no issues with them.
Screenshot as follows:
Any further assistance on this would be greatly appreciated.
Many thanks.
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Could you check plz the server error log, perhaps there are some limits for the upload of similar files. Or provide me your UNA studio and Cpanel access via the Messenger.
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Sure, will do. Thanks.