Issues With Uploading Multiple Types in album and conversion.

We have noticed an issue where if you upload multiple uploads depending on sizes that sometimes video conversion can stop on the remainder of videos. 

I uploaded the following and the issues I got. 

  • 12MB Video
  • 32MB Video
  • 24MB Video

They all uploaded and converted fine then I tried this

  • 12MB Video
  • 32MB Video
  • 125MB Video
  • 24MB Video - Did not covert and publish.

Then

  • 12MB Video
  • 125MB Video
  • 32MB Video - Did not covert
  • 24MB Video - Did not covert

Also had a problem with

  • 5 Photos
  • 7MB Video - Did not convert

I have noticed any videos above 100MB is best uploaded on its own.

Personally, I am going to restrict Albums to images and gifs only. I have not tried the Video plugin but will be soon as I want my users to keep images and videos separated.

I have also noticed that posting to timeline the upload of videos works a lot better than uploading videos to albums.

UPDATE 06/12/2020 9:41 PM

For some reason nearly 24 hours later a video that did not covert started and finished converting. But I had deleted the video from the album because it was not coverting.

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Replies (1)
    • Hello Mersey Hosting Hub !

      Usually, if there is no enough memory_limit then the process of video conversation may be stopped and block the work with other videos. You may try to increase this parameter, clear the `sys_trancoder_queue` table and repeat the upload procedure again.

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