payments

I have a question about stripe payment , if I used stipe with 3D Secure authentication in test mode after checkout I still have the order in my shopping card and i get this message " CANNOT PERFORM THE ACTION. PLEASE REPORT." but when I use the stipe without 3D Secure authentication it go to my ads Licenses is it a configuration thing or just test mode in 3D Secure authentication and when I move to live mode it will go to order!

one more question the stripe without 3D Secure authentication its not asking for card holder name is it normal!

Replies (2)

· anes

· 2024-01-08T02:54:52+0000
anyone!
· LeonidS

· 2024-01-08T09:48:45+0000
Hello @anes !
Could you please check the following files from the logs folder of your UNA:
sys_payments.log
and all files with the "stripe" word in the title like bx_pp_stripe.log? Share the content from there plz or PM me with all those files.