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Comment 'Hey Jake, the jot se...' to 'Messenger stuck on connecting screen'
Comment to Messenger stuck on connecting screen
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    •  ·  russj85
    •  ·  In reply to
      RJ Arsenault
    •  ·  2022-01-18T23:44:59+0000

    Hey Jake, the jot server is not throwing any errors but is there somewhere we could check for error logs on the messenger module side?

      •  ·  Alexey
      •  ·  In reply to

        R

        russj85
      •  ·  2022-01-19T07:09:35+0000

      Hello!

      You may check console of the browser on Messenger's page, there are should be error messsages.

      Also in Jot Server side you can find log.log file in Jot Server's root folder, it should contains errors if they were.

        •  ·  RJ Arsenault
        •  ·  In reply to

          R

          russj85
        •  ·  2022-01-25T06:49:47+0000

        My issue was fixed by reinstalling Jot Server. @Expertzkris did the clean install for me.

        Would recommend a reinstall if you’re not finding a solution through browser console error logs or the log.log file in the root file in Jot Server.

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