Comment 'No, I want to upgrad...' to 'Support question, what is causing this error message'
  • No, I want to upgrade the site from the current 12.0.1 to 12.1.0. However, I am being blocked from upgrading due to the check for changed files. Even when I go into the settings and tell it to update with changed files it reports that it can't because too many files have been changed. My sys-admin wants to attempt to upgrade the site and fix the issue. She wants to remove the update check for changed files completely, run the update so that the database gets updated, and then use the download for 12.1.0 to make sure all of the files are correct to see if this will repair the site. She is asking for the location in the files for the changed files code so that she can remove it.

    • Then you need to backup your site and enable the "Force auto-update, even if some files were modified" option. Then after finishing of update till 12.1 disable it again.

      • Yes; I tired that. Even with "Force auto-update, even if some files were modified" turned on, it tells me that too many files have been modified (which is not true, no files have been modified, must be part of the UNA 13). Therefore, my sys-admin wants to disable this check completely in the code. She does have php skills. I was hoping you could save me some time and instruct which file contains this code.