Comment 'Hello @IVA !Could ...' to 'Installation directory issues'

Comment to Installation directory issues

· LeonidS

· 2025-05-14T10:48:55+0000
Hello @IVA !
Could you please specify what package of UNA and what hosting do you use?
The storage folder you may create by youself. The ffmpeg permission may be connected with the limited rights hosting plan.
- I
  · IVA
  
  · In reply to
  
  LeonidS
  
  · 2025-05-14T11:28:13+0000
  UNA PACKAGE: UNA-v.14.0.0
  HOSTING: The Grow Big package from SiteGround. I can't post links or I'd share the link here
- I
  · IVA
  
  · In reply to
  
  I
  
  IVA
  
  · 2025-05-14T11:30:35+0000
  I did want to mention that I installed it into a subdirectory. Could that be causing the issue?