Hi @AQB Soft

Below are few questions I have about the Affiliate system app:

1. New member join commission: Is the commission earned by the referrer when the referee creates an account or when he/she creates a profile? (Upon account creation or profile creation?)

2. Will that new member join commission automatically be removed if that referee’s account or profile is deleted?

3. Commission type: Is the new member join, the membership upgrade and the market purchase commission a one-time or a recurring commission (passive income/lifetime commission)?

4. If the referrer earned the commission on a membership upgrade (e.g. from Standard to Premium), then few months later, that referee upgrades to another membership (e.g. from Premium to Ultimate), will that referrer also earn a commission on that second membership upgrade?

5. Same with the market purchase commission. If the referrer has already earned the commission when the referee purchased "Product A", will he/she still earn another commission when the referee purchases another product later (e,g. "Product B")?

Another example is with the banner advertising: Will the referrer earn the commission on the first purchase only or every time the referee purchases the banner advertising?

6. If the membership upgrade is offered with a "Free Trial" (Stripe - valid Credit card required), when does the referrer earn the commission? Is it at the beginning or at the end of the free trial? Meaning, is it when the referee adds his/her credit card to start the free trial or when the referee’s Credit card gets charged at the end of the free trial period?

7. Free trial period: Do users in the free trial period also earn commission? How is their commission?

Example: The new member join commission rate for standard level is 5% and for the premium level is 20%. Then a Standard member decides to play the system by starting a free 30-day premium trial with the sole intention of getting a higher commission when referring the site to his friends during his free 30-day premium trial. Then, he (the referrer) cancels the free premium trial before it expires in order not to get charged.

What will be his commission rate for the referrals made during his free premium trial period? Will it be as a standard member (5%) because he has cancelled his free trial and went back to the standard level or as Premium member (20%) because the referrals were made during his free premium trial period?

8. Your Affiliate Program and Membership Vouchers Apps: How do they work together? How is the commission earned when a referee upgrades to a paid membership using a membership voucher? Will the referrer’s commission be based on the normal membership price or on the new price with discount after applying the membership voucher?

9. How does the new member join commission work with accounts created from the UNA mobile app downloaded from Google Play and Apple Store?

Example: The referee lands on the website homepage but instead of using the sign up form on that homepage to create an account, he/she uses the Google Play and Apple Store badge displayed at the footer of the homepage to download/install the UNA mobile App and create an account from there.

Will the referrer still earn the commission for the referral when the referee uses the mobile app to create the account?

10. When the account pruning option: 'Suspend account with no login within N days' is ON or when the admin suspends an account for whatever reason, will the suspended account still earn referral commissions or any other commission?

11. How does the Affiliate System App work with Twilio or the 2FA?

When is the commission earned? Is it when the referee fills the sign up form and submits or when the Phone is confirmed using Twilio?

12. Does the Points increment set in the point system app also apply to the points earned as a point commission in the Affiliate system?

Example: If the Points increment for the Premium membership is set to: 0.2 Points and the Points commission for referring (for the same membership) is set to: 5 Points. Will the Point commission (new member join commission) earned by the Premium member be: 5.2?

13. Does the daily limit per membership in the Points system app (Studio > Points > Membership > Max all time and Max per 24 hours) also apply to points earned as a point commission in the affiliate program app?

Example: If the 'Max per 24 hours' for Premium membership in the Points system app is: 100 Points and the Point commission per referral in the Affiliate program app is: 5 Points and a Premium member refers 45 new members within 24 hours (Total Point Commission: 225 Points). Will his affiliate commission be locked to 100 Points only because of the 'Max per 24 hours' limit in the Points system App or will he receive the full 225 Points commission?

14. Is there any anti-fraud detection / fraud prevention mechanism (or fraud control system/feature, commission blocking, signups blocking, commission amount restrictions etc) packed with the Affiliate System app?

Please I would appreciate an official answer from AQBSoft. Thanks for your understanding

Regards.