Comment to 'Stripe Connect MAJOR Bug '
Comment to Stripe Connect MAJOR Bug

  • This would be an elongated conversation better offline. Our understanding is that there is no underlying code in the UNA Stripe Connect module which allows sellers to be paid directly by buyers as well as to allow the platform to be paid a commission on the sale. We spent hours within Stripe looking for a solution. We reached out to senior Stripe contacts as well. Unable to find a solution, we began melding the existing UNA code with Stripe suggestions and asked Ai to correct errors in the mixture. Now we understand it is more than fixing the code between payments and Stripe Connect. It also involves UNA Marketplace. As this is beyond Stripe resources, we are now interviewing developers to build a custom solution to do what UNA cannot do in its current state.

    • See older replies...

    • When we had a seller connect their UNA profile to their Stripe account, the UNA interface required see screen. This is not user friendly. In addition, Single Seller is the best path for Stripe and this is not enabled in Payments inside UNA. See screen. So, if we are missing details please let us know.

      image_transcoder.php?o=sys_images_editor&h=2971&dpx=2&t=1767746507

      image_transcoder.php?o=sys_images_editor&h=2969&dpx=2&t=1767746482

      • Hello.

        When we had a seller connect their UNA profile to their Stripe account, the UNA interface required see screen. This is not user friendly.

        If you want to sell something on a platform it's a common to activate payment providers which you plan to use and fill in necessary credentials.

        In addition, Single Seller is the best path for Stripe and this is not enabled in Payments inside UNA. See screen.

        Single Seller mode isn't related to Stripe Connect usage. It was developed if you (as admin) cannot use Stripe Connect for automatic commissions but wants to get them from sellers on your site. In this mode all payments will be sent directly to admin PayPal/Stripe/etc account and then admin manually takes commissions and resends the rest to sellers.

        • "If you want to sell something on a platform it's a common to activate payment providers which you plan to use and fill in necessary credentials." - it is common for platforms to simplify the process by enabling the connection to a sellers Stripe account through entering their credentialed email address. They do not require them to enter keys. I use Stripe in multiple other businesses and all I had to do was enter my Stripe email address to connect my selling platform with Stripe. This was the initial point I was making in the thread before I went down a rabbit hole to find a possible solution. See substack as an example, not the solution but an example of simplicity. The current UNA Stripe integration is too complicated for sellers compared to other platform integrations, not just substack. Am I not seeing an alternative way to connect seller UNA account to Stripe?