Comment to 'Stripe Connect MAJOR Bug '
Comment to Stripe Connect MAJOR Bug
  • Our understanding is that there is no underlying code in the UNA Stripe Connect module which allows sellers to be paid directly by buyers as well as to allow the platform to be paid a commission on the sale.

    Hello. It's a wrong understanding. Stripe Connect was integrated exactly for this purpose. Main Stripe account should be configured in Studio -> Stripe Connect -> Settings. There you'll be able to configure the commissions level which would be automatically deducted from seller while direct payment to him. Collected commisions will be credited to the main account automatically.

    Seller should configure Stripe details too because it's needed while getting Webhooks about Payments/Refunds etc and process them in UNA accordingly. If he doesn't do this he'll get payments and site admin (owher of the Main Stripe account) gets his commissions. But UNA won't know anything about it and therefore the order isn't processed on UNA end and therefore a buyer doesn't get what he paid for.

    • When we had a seller connect their UNA profile to their Stripe account, the UNA interface required see screen. This is not user friendly. In addition, Single Seller is the best path for Stripe and this is not enabled in Payments inside UNA. See screen. So, if we are missing details please let us know.

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      • Hello.

        When we had a seller connect their UNA profile to their Stripe account, the UNA interface required see screen. This is not user friendly.

        If you want to sell something on a platform it's a common to activate payment providers which you plan to use and fill in necessary credentials.

        In addition, Single Seller is the best path for Stripe and this is not enabled in Payments inside UNA. See screen.

        Single Seller mode isn't related to Stripe Connect usage. It was developed if you (as admin) cannot use Stripe Connect for automatic commissions but wants to get them from sellers on your site. In this mode all payments will be sent directly to admin PayPal/Stripe/etc account and then admin manually takes commissions and resends the rest to sellers.

        • "If you want to sell something on a platform it's a common to activate payment providers which you plan to use and fill in necessary credentials." - it is common for platforms to simplify the process by enabling the connection to a sellers Stripe account through entering their credentialed email address. They do not require them to enter keys. I use Stripe in multiple other businesses and all I had to do was enter my Stripe email address to connect my selling platform with Stripe. This was the initial point I was making in the thread before I went down a rabbit hole to find a possible solution. See substack as an example, not the solution but an example of simplicity. The current UNA Stripe integration is too complicated for sellers compared to other platform integrations, not just substack. Am I not seeing an alternative way to connect seller UNA account to Stripe?