Comment to 'Support'
Comment to Support
  • Hello Silver Surfer !

    Well, think I'm too old to be intern or student but let me try to check all your support stern chases. As I remember you and I had good cooperation with your support requests, so if I missed something - please specify.

    Also, who has a similar lost "support" connections - please specify your current challenges. Because with overloading of some key figures of our team we may meet the situations as one good guy told sometimes:

    "...in all this excitement I kinda lost track myself " (c)

    PS Thnx Baloo and Cem for warm words and your help to the community!

    • And might I add that you're the only one on the UNA team who holds enquiries throughout... 

      I'm raising this issue because should it persist, imagine what things would be like once many sites are published/launched. I understand why many people recommend you for inquiries, but even you cannot handle that load alone, and it's weird when you're the only one who doesn't ignore inquiries, or leave them hanging. Remember this discussion when most of us here have launched 🙂

      • Thank you for your warm words too, but this is my primary goal to track all support issues - that's why you have the impression of my high answers-rank :-) but other our team members are involved with support as much as they can too.

        • Hello LeonidS I still have an issue (emailed in back in September) of uploaded Files not showing in the list unless they were initially posted as 'Public.' I have noticed the same issue follows for groups, posts, events, etc. If the item is posted with limited visibility to 'Premium,' it will not show up to Premium users unless searched. Not a huge deal, but I want users to be able to post something and allow it to be for 'members only.'