I am one of those customers who have purchased multiple apps from Jerome some of them several weeks ago and I am concerned what is going on. I have several apps that I would like to have fixed. I am wondering what is the required SLA UNA requires from app developers who sell add on apps for the Dolphin/UNA communities?

If they have suspended him then they should have also suspended the sale of his apps as well. This would have prevented issues with persons purchasing those apps when he is unable to support them during the suspension. I purchased these apps in hopes of improving my site and unfortunately am not able to deploy them since I am unable to communicate with him.

I hope Jerome starts communicating soon or UNA removes the suspension so he can start communicating to his customers to remedy the issues that need to be addressed.

IF this is a permanent suspension then maybe UNA should refund the money that was paid for those apps that were purchased during this suspension. They should also remove his apps so that users are not left hanging with no support. There were no notices that the developer was suspended nor that there would not be support for the apps that they were selling from that developer due to the suspension.