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Alex T⚜️ i'm aware of more then the basics and i have been helping you guys with testing for a long time. Mark Purser i hear you bro, but how can the video have an obstructive view on all templates if i have not changed anything on ocean, protean, etc...? I also understand that you guys must be going nuts with many questions, but i have mentioned this numerous amount of times and nothing. The same thing occurs with banners, i sometimes don't want to continue to bother you guys cause i know how busy the team must be. As for Alex T⚜️ mentioning that "we can't do everything for you, you need to learn basic things by yourself" very funny and very unprofessional reply, don't twist things AlexT, i've brought up many "Bugs" UNA has had and you've created many fixes, due to my observations like many have done here as well. If i were to make any modifications, then on the next update, it can cause lots of problems. Also that option of forcing the update even though modifications were done is not a good idea. If anything that option should be "written differently or atleast a more clearer explanation as to why can the update be done by forcing it!" People are not going to like forcing an update! I don't like to modify anything for that reason, which is i don't want to screw anything up.
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What is the problem to follow my suggestion I gave you before ? did you even try it ?
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Hi Will - make no mistake, we appreciate all that you do with regard to experimenting and reporting bugs on our system. As you have seen many times, if they are bugs that are made on our system, we listen and act quickly to fix them.
As I understand it, you have modified the Lucid template and this is causing an issue with the display of video after the update, is that correct?
Alex has offered a suggestion, why not give it a go? -
Mark Purser i can try to understand the modification to the Lucid template, but the same issue occurs to the other templates. I have not had the chance to do any further testing due to a personal(family issue). I will try to conduct further testing when i can.
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