True, and the pace at which some of the problems take to be resolved is also annoying. You may post an urgent problem today, only to get a response 2 days later (if at all), luckily we have members here who are helping without any sort of compensation. 

Private chats are pretty useless if you ask me, at least public discussions get engagement, though mostly not by the owners of UNA but the members here are pretty awesome! This is just a case of "You don't know how bad a situation is until you're in it yourself."

A month has passed since we waited for the Android video of the App, if you ask Alex about it he says he doesn't know when he's gonna make it. Imagine that!!!