Comment to 'Serious problem with my website'
  • Hi @LeonidS

    Thanks for response.

    TMD Hosting technical staff told me the following:

    "Upon further investigation, we have found that the issue was caused by the NGINX Caching. We have temporarily disabled it and this resolved the issue with access.

    We tried to search for more detailed information regarding this issue, and it seems to be related to the peculiarities of UNA.

    UNA contains dynamic content that can change depending on specific user requests, and NGINX caching may affect the proper functioning of applications, especially those that generate dynamic content.

    However, it is important to note that as a hosting provider, we cannot precisely determine the cause of the issue since we do not have full access to the internal settings of your UNA application. Therefore, we recommend contacting UNA developers directly for additional assistance.

    UNA developers can provide you with more detailed advice and recommendations for resolving this issue, as they have a deeper understanding of how their application works and can suggest specific steps to address the problem."

    For now the page works correctly, however I don't know how to decide whether to activate NGINX again or leave it disabled.

    Regards