Comment to 'UNA 10.1.0 Beta1'
Comment to UNA 10.1.0 Beta1

  • Hey Alex T⚜️ 

    I am running the beta and for the most part it's fine but one major issue for me has been that after upgrading the platform and upgrading the available modules/apps, my native Android app stopped working. It just sits and loads indefinitely.

    irs4qnfgvug6zszhxjcczzatrdbjtk9v.gif

    The truly perplexing thing is that the website works just fine after the upgrade and stranger still is that the iOS app continues to work with no problem.

    I have uninstalled and reinstalled the app, I have cleared my caches but the problem persists. The next step I am considering is to recompile the app but I'm not really seeing how that could solve the issue. Initially I thought maybe Nexus needed an update for the beta but I'm not sure.

    Anyone else report this? I would roll back if there was a clean and easy way to do so but I haven't found the documentation that makes me feel there is.

    Appreciate any thoughts you have.

    Mosi 

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    • Alex T⚜️- Here is the info you requested. Please let me know if I can provide additional information

      Una - Version: 10.1.0-B1 Installed: 1 Sep 2019

      Nexus App Version: 10.0.2

      Una Mobile App - v.1.2.0 (Aug 7)

      Android Version - Physical Device - Samsung Galaxy Note 10
      Android Version 9
      Build Number PPR1.180610.011.N97OU1UEU1ASH4
      Security Patch Level - August 1, 2019

      Android Version - Emulator - Pixel API 24
      Android Version 7
      Build Number NYC
      Security Patch Level - October 5, 2017

      Android Studio Version - Android Studio 3.5
      Build -191.8026.42.35.5791312, built on August 8, 2019
      JRE: 1.8.0_202-release-1483-b49-5587405 x86_64
      JVM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
      macOS 10.14.6

      Android Emulator 29.0.11
      Android SDK Platform-Tools 29.0.2
      Android SDK Tools 26.1.1

      • Thank you Mosi76 

        Also were you able to determine the exact block which was causing this issue ?

        • Alex T⚜️ - No I have not been able to determine the problem. If I enable Nexus, the Android app initially attempts to load and then fails and just displays the loading icon I posted above. No errors visibly appear. 

          What logs should I be looking at and where are they located? Thanks