Comment to 'Just got this in team chat...'

Comment to Just got this in team chat...

· unknown

· 2019-10-02T13:43:46+0000
I think about 3/4 of those are support tickets. I think the community will get into real conversation and start sharing knowledge on how to grow and manage all these communities once everyone has stable sites and apps.
- · Andrey Yasko
  
  · In reply to
  
  unknown
  
  · 2019-10-02T22:47:38+0000
  Our support direct tickets don’t go through UNA.io at the moment. We get about 30-40 a day now, and about as many X-level plans support messages, 100-150 projects actions.
  Those notifications are mostly generated by the messenger and the networking effect - more people following people who post, comments/replies, new connections, etc.
- · unknown
  
  · In reply to
  
  Andrey Yasko
  
  · 2019-10-03T01:30:02+0000
  Gotcha makes sense. What are the costs like with all those transactional emails going out?
- · Andrey Yasko
  
  · In reply to
  
  unknown
  
  · 2019-10-03T03:23:22+0000
  This is only push notificatons. Transactional emails are in higher numbers... but we still pay only $20/month for them.