Hi Chris and Jeremy Crisp thanks so much for your help!

Yes I bought Una's cloud hosting so I don't have my own server.

I did verify my emails and the mailjet solution still isn't working for me.

I did as you said and found the cron jobs in the dashboard (I am not a coder so all this is very hard for me)

it says 

Cron jobs  - 

no crontab for www-data

so apparently I need to contact support! I did so already for another issue and I have an upcoming call with I think, Matt

I did not know how to set up cron jobs and i did not do so.

is there a step by step guide to all the set up operations needed and how to do them, to make the site work?  

Should I now try to delete the SMTP module since I am in UNA's cloud hosting? I don't know how to delete modules lol.

Thanks!!

Sydney