Hello @Kane Khongsay !

It appears that the issue you are experiencing may be due to the installation of UNA 12.1 followed by pressing the Upgrade button in the Dashboard, which stopped at the 13.A1/A2 step. We recommend attempting the solution provided in the following links: https://una.io/cmts-view/sthdkt?sys=bx_forum&cmt_id=37963 or https://una.io/cmts-view/sthdkt?sys=bx_forum&cmt_id=37974. If these solutions do not resolve the issue, please private message me with your UNA studio and CPanel access details so I can further assist you.