Hi Bambie. Could you please describe the whole process of buying a license, for example: I logged into una.io, visited the page URL (specify), clicked the button (specify), saw a pop-up window where entered my credentials, was redirected to URL (specify) and so on.

We need this information because you're not the only one with this problem and we cannot troubleshoot it without our clients' help.

You can send this information to support@una.io if you don't want to provide it here.