Comment to 'Selling Items and refunds'
Comment to Selling Items and refunds

  • hmmm thanks. so you are saying the markets module and stripe will handle all the refund requests?

    I'd like to figure out the connect thing eventually, and take a percent as well, but I think i will have to come back to it as its sounding super advanced.

    I just don't want to be besieged with customer service trying to figure out if people got their product or not

    • hmmm thanks. so you are saying the markets module and stripe will handle all the refund requests?

      I'd like to figure out the connect thing eventually, and take a percent as well, but I think i will have to come back to it as its sounding super advanced.

      I just don't want to be besieged with customer service trying to figure out if people got their product or not

      If you are using UNA Market - then the selling and any follow up correspondence or refunds, can be done directly between the seller and the users, there is no need for you to intervene at all. Payments can be handled via Stripe or Paypal (probably best options for US) Stripe Connect (which is complicated to setup) is only necessary if you wish to glean a commission.

      • connect is for sellers that have their own subscription plans for recurring billing (like say one reiki session a week bought in packs of 4 for one month of reiki sessions once per week) which are not in your own stripe account .  
        so, sellers that aren't you, but want to sell on the site via stripe directly, can do so via marketplace.
        you set the % inside the stripe connect module in una studio that dictates the % you take from their recurring billing, and also for a one time purchase.  

        in this way you can get a percentage of all sales done through other peoples stripe accounts on the site.

        which brings me to another question for mark, but a simpler one,

        Mark - is the "accounts" section in the stripe connect module designed to show OTHER connected stripe accounts on the site, but not your own?

        - because my personal stripe account is configured properly and working, (i've tested it in live mode), 

        -but yet i do not see it under "accounts" as shown in the following jpg.

        image_transcoder.php?o=bx_froala_image&h=3665&dpx=1&t=1590504320

        Mark P 

        • S

          If I'm using 'Credits' as the main payment option on the site, how can sellers and buyers refund payments made in Credits not Stripe or Paypal?