thanks for reply

can you tell me the file where i can change that?

i changed my php.ini in the public_html folder

asp_tags = Off display_errors = Off max_execution_time = 422 max_input_time = 120 max_input_vars = 1000 memory_limit = 512M post_max_size = 800M session.gc_maxlifetime = 1440 session.save_path = "/var/cpanel/php/sessions/ea-php56" upload_max_filesize = 800M zlib.output_compression = Off

no change