Comment to Hourly fees to improve and fix issues:
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Hi testernet - are you aware that with a Pro Plan or Cloud Plan subscription you can get direct support from our technical team? You need to email support@una.io and you will be promptly answered. We do our best to respond to requests in the forum, but there is no service guarantee, my apologies if your earlier post was overlooked - as Baloo suggests it can be effective to tag our technical team in the post. If you wish to discuss a higher level of development support, I can help you there also, please email me mp@una.io and we can set up a time to talk through your requirements.