[Issue] After migrating servers the website no longer sends emails.

Hi! Recently I migrated servers and well now automated emails within Una(Like notification ones and even confirmation emails) no longer send.

I migrated to a new server which no longer is "webhosting" but is a VPS I can do modifications if needed on said server. (Mentionned so it's easier to troubleshoot)

The emails no longer send, and am completely unsure as to why everything else still works fine though! Anyway if there's more info needed, because I am pretty sure there is, just let me know what to get! Thank you very much for taking your time to read!

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Replies (4)
    • More than likely you forgot to setup your Cron Job on the new server. I would check that first. 

      • That is quite a posibility, although I have no idea how to proceed with setting up a Cron Job for this as it was done automatically when I first installed Una.

        • Cron Jobs are not 'automatically' setup during the UNA installation. You would need to login to your cPanel/Plesk backend of your server to set that up. You can ask your webhost for assistance if you do not know how to set it up yourself. To know what cron job command you need, you can go into the Studio of UNA > Click Dashboard > Click the drop down error at Host Tool and do a server audit. Then look for the area of Cron jobs

          You should see something like this (Your actual command may look slightly different - need this to be a single line):

          *    *    *    *    *    /opt/plesk/php/7.1/bin/php -q /var/www/vhosts/yourwebsite.com/httpdocs/periodic/cron.php 

          • Awesome thank you very much! I'll try that!

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