Video Conversion Failure
Hello all! I have been out for a while, but have restarted with una. I have a new community I am working on. It is updated to the latest version of UNA, RC4. Videos are not converting. See attached screenshots.
They are failing in the timeline post feature as well as through the video module. I have reached out to my hosting provider. They were unable to help. Can anyone help with this?
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Hello @Tim !
Welcome back! So plz share some details about:
1) What format and size does this video file have?
2) What info about this file do you see in the `sys_transcoder_queue` table?
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MP4, 4.06 MB
I don’t know where to find the `sys_transcoder_queue` table.
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In the database of UNA besides the cases when you use the Cloud packages.
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Don’t have a clue about this. Not doing UNA cloud package. I guess I will do without video. Not good.
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Then plz PM me with your CPanel and UNA Studio access.
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Done
