Account deletion was scheduled and would be done in a few minutes
Hi
"Account deletion was scheduled and would be done in a few minutes." is the message that appears when I try to delete an account. And the account is never deleted.
Looking here (Community-Discussions), I found that the problem might be related to the cron job.
In Studio-Dashboard-Host tools-Server audit it says "Last cron jobs execution - None," however, I have cron jobs configured in the panel (screenshot attached).
What else can I check?
Thank you very much.
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Hello @Claudio Acosta It seems to me that you have the path wrong -- it should be something like home/trabajo/public/periodic/cron.php
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Hi @PavelS
This is how the cron is configured.
I also verified that the cron.php file is in the correct folder.
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My hosting provider says the cron job isn't working because the PHP version I'm running in /usr/local/bin/php doesn't match the PHP version the website is using.
They recommend using the cURL command to directly access the site's PHP.
I have no idea how to do that.
Thank you very much.
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Hello @Claudio Acosta , I guess they meant it that way, but I don't know why they didn't just change the version. Leonid will explain it to you exactly how it's done when he gets here.I don't know what certificate you are using.
curl -s -k https://xxxxx.xx/public_html/periodic/cron.php
And you might need to enable cURL ---- go to developer--cURL - trust unsigned certificates or not verified hosts.
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Thank you very much @PavelS
I solved it by changing the PHP execution path to /opt/alt/php-fpm83/usr/bin/php
I was finally able to delete an account.
Thanks.
