Blank page during first installation steps
I followed UNA's Ubuntu installation tutorial on an Ubuntu DigitalOcean Droplet on version 14.0.0-RC2. Going to the website URL redirects me to /install/index.php and gives me a blank page with a 500 Internal Server Error on the browser's developer network tab and a 404 favicon.ico error.
I haven't put my website on a domain, which means I'm using the server's IP address to access the UNA Installation.
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LeonidS
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Hello @Anselmo Simoes !
Could you please specify what errors have been tracked in your server's error log?
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LeonidS
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Hi,
Thank you for responding. Unfortunately, for some reason, I have 2 errors that pops up when I try to reply with the error message.
Your current membership (Standard) doesn't allow you to 'Post links'. Incorrect info. Please, check your inputs and try to submit again.
I try to post a link from a temporary text sharing platform (temp.sh) but the same error pops up.
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Could you please make a screenshot then?
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Thank you for your response
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This error means that your PHP hasn't the installed / enabled xml.so module. YOu'd better ask your hosting support to enable It cause it is necessary for UNA and many other modern scripts.
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Thank you for responding back,
I was able to solve my error by searching about the xml.so module and figured out that php-XML is needed to be installed. You should update the package installation section in the documentation page of the Installation on Ubuntu because php-XML is not included.
Thank you again.
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The XML package is usually included to the PHP by default. Your case is rare, and glad to hear that you could solve it!