Blank page during first installation steps
I followed UNA's Ubuntu installation tutorial on an Ubuntu DigitalOcean Droplet on version 14.0.0-RC2. Going to the website URL redirects me to /install/index.php and gives me a blank page with a 500 Internal Server Error on the browser's developer network tab and a 404 favicon.ico error.
I haven't put my website on a domain, which means I'm using the server's IP address to access the UNA Installation.
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Hello @Anselmo Simoes !
Could you please specify what errors have been tracked in your server's error log?
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Hi,
Thank you for responding. Unfortunately, for some reason, I have 2 errors that pops up when I try to reply with the error message.
Your current membership (Standard) doesn't allow you to 'Post links'. Incorrect info. Please, check your inputs and try to submit again.I try to post a link from a temporary text sharing platform (temp.sh) but the same error pops up.
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Could you please make a screenshot then?
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Thank you for your response
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This error means that your PHP hasn't the installed / enabled xml.so module. YOu'd better ask your hosting support to enable It cause it is necessary for UNA and many other modern scripts.
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Thank you for responding back,
I was able to solve my error by searching about the xml.so module and figured out that php-XML is needed to be installed. You should update the package installation section in the documentation page of the Installation on Ubuntu because php-XML is not included.
Thank you again.
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The XML package is usually included to the PHP by default. Your case is rare, and glad to hear that you could solve it!