Chargebee configuration
Hello, do we have any guidance on chargebee configuration? I tried to create a test environment on chargebee but this is the error I got when I try to make a payment:
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Hello UMIT OZAYDIN !
You may refer to this thread https://una.io/page/view-discussion?id=2410
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I saw it, sir! And implemented the brief guidance given on that link. So far, I am stuck.
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Then you need to check the info from the logs folder about payment. Please provide us the text from there. Possibly, you didn't create the product on the provider side.
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I did create one plan for test and one plan for live
added webhooks, etc. Shall I send a private message about login credentials to chargebee? ıt seems all fine on the other hand but perhaps I missed a detail because of my inexperience
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UPDATE - with UMIT OZAYDIN we've investigated this trouble. The first step was to check the info from the error log (placed in logs/bx_pp_chargebee.log file. The latest messages from there had the following look:
12-09 18:56:47: Create Hosted Page Error: IO exception occurred when trying to connect to [test_checkout_url].chargebee.com/api/v2/hosted_pages/checkout_new . Reason : SSL: no alternative certificate subject name matches target host name '[test_checkout_url].chargebee.com'(0)
In the payment settings on UNA side was mentioned only [test_checkout_url] looking like sitename-test. So after the set the proper URL like [test_checkout_url].chargebee.com this error has gone away.
The second flaw was the wrong unique ID of permissions plans in Chargebee->Products Catalog->Plans which generated the error like:
12-11 00:33:02: Create Hosted Page Error: subscription[plan_id] : The pro-1-month referenced in parameter subscription[plan_id] is not present (0)
After the creation of a new plan with a Unique id like pro-1-month this error has passed too.
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Thanks very much for all your help.
