Error 500 during installation (this page not working
Hello
I am trying to install in my cpanel but at my domain . com/ install/ index I get error message
This page isn’t working
Domain . com is currently unable to handle this request.HTTP ERROR 500
When I check the error log in the install folder I found the error log below
01-Nov-2023 19:36:03 UTC] PHP Warning: require(/home2/ myluvlif/ public_html/ nigeri*****/install/../plugins/autoload.php): failed to open stream: No such file or directory in /home2 /myluvlif/ public_html/ nigerfo****/install/index.php on line 56
[01-Nov-2023 19:36:03 UTC] PHP Fatal error: require(): Failed opening required '/home2 /myluvlif /public_html /nigeri**** /install/.. /plugins/ autoload.php' (include_path='.: /opt/alt /php74 /usr/share /pear') in /home2 /myluvlif/ public_html /nig****/ install /index.php on line 56
Please help
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It looks like you are installing development version from github, please use official packages from here:
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I got a fresh install with the zip link on UNA.IO and it seemed to be working as expected until I uploaded a logo. The load failed and there was no thumbnail, just a spinning please wait icon. Refreshed and it's locked down with a 500 error, "Currently unable to handle this request". It's on a host company not using cpanel and it appears I don't have access to an error log. Earlier versions of UNA runs fine. Something different with this one. I really need to get a site up and going so may end up installing the previous version unless someone has an idea to try before I do all that? I'm wondering if I exceeded some kind of mem limit?
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Hello @goodguyndfw !
If you don't see any red warnings in the Studio->Dashboard->Server audit area then the low resources can't be the reason. Unfortunately, without the last lines from the error log it would be hard to define what might be wrong with your image upload.