Installation fails with blank screen

Trying to install 14.0.0 RC2 on shared hosting.

[02-Dec-2024 20:48:37 UTC] PHP Warning: require_once(/home/p/pawface/pawface.beget.tech/public_html/install/index.php/poiinc/classes/BxDol.php): Failed to open stream: No such file or directory in /home/p/pawface/pawface.beget.tech/public_html/inc/params.inc.php on line 120

[02-Dec-2024 20:48:37 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/p/pawface/pawface.beget.tech/public_html/install/index.php/poiinc/classes/BxDol.php' (include_path='.:/usr/share/php') in /home/p/pawface/pawface.beget.tech/public_html/inc/params.inc.php:120

Stack trace:

#0 /home/p/pawface/pawface.beget.tech/public_html/inc/header.inc.php(30): require_once()

#1 /home/p/pawface/pawface.beget.tech/public_html/index.php(26): require_once('/home/p/pawface...')

#2 {main}

thrown in /home/p/pawface/pawface.beget.tech/public_html/inc/params.inc.php on line 120

php
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Replies (15)

    • Hello @slicedhead !

      TThis is the usual problem on the share hostings. You may try to add the following change to your php.ini:

      include_path = ".:/home/p/pawface/pawface.beget.techpublic_html"

      But it's better to discuss with your hosting support.

      • S

        Thank you for the answer.

        Unfortunately, I was unable to get familiar with shared hosting and finally turned to more comfortable cloud server.

        Just tried to setup 14.0.0-RC2 cloned from github, and received following:

        Warning: require(/opt/una/install/../plugins/autoload.php): Failed to open stream: No such file or directory in /opt/una/install/index.php on line 56

Fatal error: Uncaught Error: Failed opening required '/opt/una/install/../plugins/autoload.php' (include_path='.:/usr/local/lib/php') in /opt/una/install/index.php:56 Stack trace: #0 {main} thrown in /opt/una/install/index.php on line 56

        Some suggestions?

        • Yes, the shared hostings aren't good variant for the modern scripts. The error which you shown means the empty plugins folder which is filled during the Studio work. So it's better to use the this UNA package and install apps and update it form the Studio and Apps market there.

          • S
            1. Does this mean that I can't install Una from github repository?
            2. Why this error not appeared during install on shared? At least I've seen settings screen there before fail.
            3. Which Una version is under mentioned package?

            Thanks.

              1. Yes, you can install it from GitHub, it just will require little more effrots. You may try to copy the plugins folder form the old UNA package, for example this one. But it's much simpler
              2. It's hard to say without diving to both hostings.
              3. 13.1

              • S

                As for me, it would be much better to simply clone the appropriate distribution from GitHub to check it out.

                You might like to understand the user's point of view: if something crashes during installation for testing purposes, it will definitely never work properly in production, despite all efforts."

                • BTW - you may use the Docker installation, see more details here https://unacms.com/cmts-view/n2nk1h?sys=bx_forum&cmt_id=48398

                  • Happy Holidays! Having trouble with installation : [24-Dec-2024 14:47:56 UTC] PHP Warning: require_once(/UNA/template/scripts_templ/BxTemplStudioConfig.php): Failed to open stream: No such file or directory in \UNA\inc\utils.inc.php on line 955

                    [24-Dec-2024 14:47:56 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/UNA/template/scripts_templ/BxTemplStudioConfig.php' (include_path='.;C:\php\pear') in \UNA\inc\utils.inc.php:955

                    Stack trace:

                    #0 \UNA\studio\classes\BxDolStudioTemplate.php(84): bx_import('BxTemplStudioCo...')

                    #1 \UNA\studio\classes\BxDolStudioTemplate.php(66): BxDolStudioTemplate->init()

                    #2 \UNA\inc\classes\BxDolCacheUtilities.php(74): BxDolStudioTemplate::getInstance()

                    #3 \UNA\inc\classes\BxDolCacheUtilities.php(56): BxDolCacheUtilities->_action('template', 'clear')

                    #4 \UNA\studio\classes\BxDolStudioLanguagesUtils.php(174): BxDolCacheUtilities->clear('template')

                    #5 \UNA\studio\classes\BxDolStudioInstaller.php(665): BxDolStudioLanguagesUtils->compileLanguage(0, true)

                    #6 \UNA\studio\classes\BxDolStudioInstaller.php(997): BxDolStudioInstaller->actionUpdateLanguages('install')

                    #7 \UNA\studio\classes\BxDolStudioInstaller.php(217): BxDolStudioInstaller->_perform('install', Array)

                    #8 \UNA\studio\classes\BxDolStudioInstallerUtils.php(277): BxDolStudioInstaller->install(Array)

                    #9 \UNA\install\classes\BxDolInstallSiteConfig.php(425): BxDolStudioInstallerUtils->perform('boonex/english/', 'install')

                    #10 \UNA\install\classes\BxDolInstallSiteConfig.php(401): BxDolInstallSiteConfig->processModuleByField('home_uri', 'en', Array, 'language')

                    #11 \UNA\install\classes\BxDolInstallSiteConfig.php(383): BxDolInstallSiteConfig->processModuleByUri('en', Array, 'language')

                    #12 \UNA\install\classes\BxDolInstallSiteConfig.php(296): BxDolInstallSiteConfig->processModules(Array)

                    #13 \UNA\install\classes\BxDolInstallSiteConfig.php(246): BxDolInstallSiteConfig->processConfigData(Array)

                    #14 \UNA\install\classes\BxDolInstallController.php(89): BxDolInstallSiteConfig->getFormHtml()

                    #15 \UNA\install\classes\BxDolInstallController.php(24): BxDolInstallController->actionSiteConfig()

                    #16 \UNA\install\index.php(59): BxDolInstallController->run('site_config')

                    #17 {main}

                     thrown in \UNA\inc\utils.inc.php on line 955

                    Thanks in advance!

                    • Hello @Kalizans !

                      Could you please specify 2 points:

                      1) what server solution do you use to test our UNA locally?

                      1) does this file really exist in this path /UNA/template/scripts_templ/BxTemplStudioConfig.php?

                      • Thank you so much for getting back! I'm testing it locally on Windows 10 with IIS and no the file does not exist.

                        • Do you use the default UNA 13.1 package from here ? Also, on what direve did you install IIS?

                          • I fixed those problems and now I have this error /index.php?action=finish

                            Unable to connect

                            An error occurred during a connection

                            • The site could be temporarily unavailable or too busy. Try again in a few moments.
                            • If you are unable to load any pages, check your computer’s network connection.
                            • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

                            • It looks like smth has happened with your local host. Did you try to restart it?

                              • Solved all the above excepting one. Will check with you later. Have a great day

                                • I guess it could be very useful for other users with IIS to show all steps which you performed to fix met issues.

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