RC4 Upgrade issue - SMTP mailer not working
After upgrading to RC4 email notification not working any more.
When I check the SMTP mailer to send emails, it keep spinning (image below):
Then I check the server and see it stuck in queues:
I did re-install SMTP and also cleared all the Cache with no luck.
I have another site with similar setting but not upgrading still RC2 and working good.
Any help please?
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Here is when trying to test it manually via studio
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We also relaunched Apache with no help
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Hello @Tajrebatee !
Do you have any traces with STMP in the error log of your server?
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Thanks @LeonidS.
Not sure. Here is attached the error log (as well as access log files).
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How to find them? the error log file is attached below.
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It is definitely something to do with RC4. I rolled my version back (including database) and all is SMTP is working perfect now (see image below).
I hope the UNA team look into the cause of this and fix it (I am not going to upgrade to RC4 for now). @Alex T⚜️ @LeonidS
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Could you please provide contents of /path_to_una/logs/bx_smtp_mailer.log file ?
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Here it is ...
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I've removed attached file to not disclosure email addresses.
The actual error is the following:
SMTP Error: Could not connect to SMTP host.So you need to recheck SMTP mailer settings.
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Thanks. Will do again.
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Setting was same. Eventually, got it fixed with help of AWS team. We needed to relaunch EC2 again with different private IP. Now, RC4 back working. Thank you both for your help @Alex T⚜️ @LeonidS
