F
Fabio
·
Added a discussion
2FA

Hi, i have activated 2FA in settings but now i cani not access. If i want login to the site also as administrator there is a error: 

Log in - step 2

 AN ANROR OCCURRED, PLEASE REPORT ERROR TO THE SITE ADMINISTRATOR.

but i can not login as administrator.... Please how resolve????? thanks

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Comments

    • Hello Fabio!

      Did you setup Twilio keys before it  (Studio->Settings->Twlion area). If not then UNA can't send your SMS. You need to run this MySQL query:

      UPDATE `sys_options` SET `value`='' WHERE `name`='sys_account_activation_2fa_enable';

      Then clear the content of the folder "cache" (but don't touch .htaccess file there). After this steps, you will restore the situation before enabled 2FA option.

      • In the future we will not activate 2FA until Twilio settings are entered:

        https://github.com/unaio/una/issues/1488

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