You may try to look at the error log of your server first. Also, sometimes similar troubles with similar actions are called by too strict mod_security.c module. Then you may try to disable like described here https://una.io/cmts.php?sys=bx_forum&id=1440&cmt_id=5458
UPDATE: We've checked together this trouble. So the reason was like in my previous message, too strict security. After the request to support it has been fixed.
Hello test !
You may try to look at the error log of your server first. Also, sometimes similar troubles with similar actions are called by too strict mod_security.c module. Then you may try to disable like described here https://una.io/cmts.php?sys=bx_forum&id=1440&cmt_id=5458
Thanx! I have tried that. No error messages the button is just dead
Then provide me via Messenger your server Control Panel and UNA studio accesses.
I got this message when trying: YOUR CURRENT MEMBERSHIP (STANDARD) DOESN'T ALLOW YOU TO 'NEW CONVERSATION'.
UPDATE: We've checked together this trouble. So the reason was like in my previous message, too strict security. After the request to support it has been fixed.