I have a frozen project. I decided to go to it, but forgot the password. After several unsuccessful attempts to enter, my account was blocked. I went into the database and changed the value locked from 1 to 0. But the account was not unblocked.
I don't know if this is normal behavior or not. Are there any options to get into your account?
Comments
Hello Yra !
Did you clear the cache folder? Leave there only the .htaccess file.
Hello LeonidS !
Yes, I cleared it and found how to unblock the account. But it didn't help, I don't remember the password.
Recovery also does not work, writes an error sending email, maybe SMTP does not work for me.
Of course, this is not a big problem for me, but anyone can get into such a situation.
Well, this error "error sending email, maybe SMTP does not work for me. " is better for fix anyway.
The decision on how to access the studio turned out to be very simple. Create another account and edit its role in the database.