Hi,
I'm struggling with a problem with the video module and also plyr module: I've uploaded a video and it is also converted. Also on the view page it is showing the preview picture. But when I try to play it it is not playing. The default player is not acceting any input and plyr is showing that the video is loading.
In the logs I do not get any errors like "not found" or "permission denied" or something like this.
Is there anybody with an idea what can be wrong here?
Comments
S
hello,
maybe this help you: https://una.io/d/how-to-fix-video-processing-issues
also check, that you have no script blocker enabled
C
thank you for the link, but it is about uploading and transcoding. My problem is playing. it is getting uploaded and transcoded correctly. I've found the file, downloaded it an on a local player it can be played.
C
I've tested it already with different clients (Hardware / OS / Browser) with the same result: endless loading...
Tried with:
UPDATE: the reason was in the not-completed video transcoding. So this fix could fix the situation https://una.io/cmts-view/1vlmbx7?sys=bx_forum&cmt_id=33107