Comment 'Must be a mistake. W...' to 'Billed after cancelling subscription '

Comment to Billed after cancelling subscription

· Andrey Yasko

· 2019-05-17T23:57:33+0000
Must be a mistake. We’re going to handle this asap
- S
  · ScottS
  
  · In reply to
  
  Andrey Yasko
  
  · 2019-05-18T11:20:04+0000
  I was also billed after canceling... I left a message on Apr 27 and did not receive any responses https://una.io/page/view-discussion?id=2857 Andrew Boon
- · Mark Purser
  
  · In reply to
  
  S
  
  ScottS
  
  · 2019-05-20T02:15:27+0000
  Hi ScottS - Hi Scott - our sincere apologies for the additional charge after your cancellation - your subscription has now been cancelled and payment refunded. Both these overcharges were caused by a system error in our payments and ticketing hub - this has now been addressed.