-
LeonidS ,
I got together with five of the members on my site and this is what we found.
Both mobile apps -upload video link - Plays Sound only.
Both mobile apps - Using upload video button - Fails to record. Will play fine when uploaded from other sources.
Mobile, connecting thru url without mobile app (chrome browser) can record, upload and play video without problems.
On computer with Firefox browser - we can record video but no upload button. And videos uploaded from other browsers (including the one you uploaded) will not play
Computer with Microsoft Edge browser - we can record video but no upload button. Uploaded videos from other sources have sound only.
Computer with Chrome browser - works as it should.
-
Hi John Curtis
The issue with the "Upload" button not appearing most of the times has been fixed in version 12.0.2.
As to this:
And videos uploaded from other browsers (including the one you uploaded) will not play
Uploaded videos from other sources have sound only.Are you sure you have waited for the recorded and uploaded videos to be processed? Can you share an example of a video which plays well in one browser but is not playing in another?
-
Alexander , Thanks for the reply. Yes I am very sure that I have waited long enough for the videos to be processed. Below is a video uploaded from a member calling herself Freckle using Add Video Link. Works fine with Chrome but with Microsoft Edge I get sound only and with FF I get nothing. You can scroll down in the timeline your self to test it. www.cyclemadness.net. Couple other things going on with timeline in the last few days too. Don't know if it has any thing to do with the other. Firefox will not stop tiring to load and I have timeline set to show only two comments and it's showing way more than two in all browsers.
Then the video at the bottom was uploaded yesterday by someone on your team for testing. It works in Chrome and Edge but not on Firefox.
-
Comment 'LeonidS , I got ...' to 'video link'
Comment to video link
