Comment to 'Please help'
Comment to Please help
  • Hello @Asikhatali !

    It looks like the core of UNA and Protean template have incompatible versions. First of all, you may check the missing updates in the Studio->Apps Market->Updates area. If it will not help then it's better to reinstall Protean.

    • So. Update fails with this error message

      image_transcoder.php?o=sys_images_editor&h=827&dpx=2&t=1670783982

      And another view

      image_transcoder.php?o=sys_images_editor&h=830&dpx=2&t=1670784803

      This is the version that is currently installed...

      image_transcoder.php?o=sys_images_editor&h=828&dpx=2&t=1670784045

      And another view

      image_transcoder.php?o=sys_images_editor&h=829&dpx=2&t=1670784208

      How do I uninstall so as to reinstall? I cannot find the "Manage" icon which the guides refer to

      image_transcoder.php?o=sys_images_editor&h=831&dpx=2&t=1670785489

      This is the instuctions which look nothing like my screen

      image_transcoder.php?o=sys_images_editor&h=832&dpx=2&t=1670785657