Thank you, Cem 

It is indeed very unfortunate that it came to the point that we have to take action. Generally we welcome critique and often allow for some degree of “passionate expression“, but in this case it seems like we simply have to agree to disagree, and then establish boundaries. I could go into a long tirade of why I believe we are not in the wrong, but that‘s been done a number of times now, to no avail. 

Now, I’d like to quote a section from our Terms:

UNA.IO Acceptable Use Policy

UNA.IO is a place that brings together the developers and the users of the UNA CMS to discuss and explore the world of Social Community development. We provide this space for meaningful discussion that is relevant and beneficial to all users - with that in mind we invite users to participate in these community forums in a way that is relevant and beneficial to others.

The following rules help everyone on UNA.IO have a safe and productive experience.

Be Nice, Be Respectful
Engage with Others in a Constructive Way. Assume that everyone on UNA is here to make the platform a great resource - the users come with diverse backgrounds, beliefs, and opinions. It is OK to disagree, but please be civil, respectful, and considerate to other members, this includes all members of the UNA Team.

No Hate Speech
UNA is a place for discussion around the UNA platform and Online Social Community development in general -  UNA does not tolerate content that attacks or disparages an individual or group based on race, gender, religion, nationality, ethnicity, political group, sexual orientation or another similar characteristic. Any generalizations about these topics should be phrased as neutrally as possible.

No Harassment and Bullying
Abusive behaviour directed towards private individuals and organisations is not allowed. That includes UNA employees and the company in general. Repeated and unwanted contact constitutes a form of harassment. There is no minimum service guarantee with UNA.IO - it is a free space where announcements can be made, guidance given and questions raised. If your questions are not being answer quickly enough, you will need to consider direct support, which is available with paid UNA Pro and Cloud subscriptions.

Discussion around the use of UNA applications is welcomed, but if you are dissatisfied with a product or outcome, please avoid denigrating the UNA team in your remarks, we are all looking for constructive outcomes, and personal attacks will not be tolerated.

Be Positive and Purposeful in Your Communications

People are using this platform to ask and answer questions about the development of their UNA websites. If you have a meaningful question requiring an answer, please ask! If you feel like you can answer a question in a way that has value, please answer! But in your questions and answers please avoid the use of sarcasm or misleading information, bear in mind that many people using this platform have English as a 2nd language - so sarcasm could be misconstrued and misleading information can cause significant umbrage to others.

Unfortunately, even after repeated warnings we have a user who actively violated the above terms multiple times. This is taking away from our valuable time which we could use to support users and develop the platform. Furthermore, as a self-funded, private business we can not afford to expose our clients to negative opinion posted regularly on our own network. I have offered to discuss these issues privately and have discussed them publicly multiple times now, bit since the disparaging comments still get posted, we now have to limit the user account indefinitely or until we reach an alternative agreement.