Still trying to sort out why, update not working, When running the server audit a couple things stand out:

• Under host tools (on dashboard) 'Web Server' reads - UNDEFINED
• When I run Server Audit most everything returns PASS/OK Except the following:
• Web-server: Apache

rewrite_module - UNDEFINED (try to check manually: apachectl -M 2>&1 | grep rewrite_module)

Files and folders permissions returns this, but I checked directory and ffmpeg is there!

• /home/********/public_html/**********/plugins/ffmpeg/ffmpeg.exe Not exists Executable

CRON is set to Run tonight:

MAILTO="support@ourdomain.com"

SHELL="/usr/local/cpanel/bin/jailshell"

14 4 9 * * /usr/bin/php -q /home/********/public_html/********/periodic/cron.php

EVERYTHING ELSE = On - OK