Update from 11.0.2 to 12.1.0 Not Working

Thanks for the response, much appreciated, cheers!

Still NO JOY! I activated the allow_url_fopen I'm using cPanel at host so I used their manager not manual edit on file then checked the file and it's reflected below.

allow_url_fopen = On

allow_url_include = Off

display_errors = Off

enable_dl = Off

file_uploads = On

max_execution_time = 30

max_input_time = 60

max_input_vars = 1000

memory_limit = 128M

post_max_size = 8M

session.gc_maxlifetime = 1440

session.save_path = "/var/cpanel/php/sessions/ea-php73"

upload_max_filesize = 2M

zlib.output_compression = Off

Also cleared all caches in Una dashboard and just for giggles I changed the following line in BxDolInstallerUtils.php:

define('BX_FORCE_AUTOUPDATE_MAX_CHANGED_FILES_PERCENT', 1.00);

BTW this is a fairly vanilla install that's hardly been used. When we were paying for the Pro we added some modules but never actually used them. Unless the wizards here have some suggestions, I'm wondering if I should just update manually, Is that an option? If so, do I need anything other than the header.inc.php and the database? It's a shame to have pissed the $500+ we spent on the Pro acct. but I was looking for a reason not to start over.

Ok I finally got the server issues straightened out and server audit has NO Fails. However, now when I attempt update, I receive the following message:

Can't apply upgrade because the following files were modified: studio/template/images/spl-image-main.svg, template/images/spl-image-main.svg

This might be the only thing I changed on this install. Why am I getting this message, with no options for bypassing? I have everything backed up but it's not asking me if I did that. This is maddening!

I toggled these settings ON in Settings > Site Settings:

and NO message regarding modified files. Now it proceeds "as if" and takes quite some time while displaying this message:

Site will be upgraded within a minute.

Don't forget to check for modules updates after that.

Still NO JOY! Any other suggestions I can check, this is turning into a marathon?

We never setup CRON because when we originally installed (at different host) we stopped developing the community during pandemic, no budget. I did check the Audit and Cron - is blank. So as mentioned earlier we migrated to a new host last year but forgot about this community. Well it turns out the 'interwebs' didn't forget. We now have close to 600 members (and most accounts look legit.) but they're not activated. Apparently the admin email was a forward that broke during migration. We're trying to get updated and stable so we can move forward and reactivate the members. Thanks for your feedback!

Enough of our sad story!

• Is Cron necessary for update?
• Does the update change DB tables substantially? (As mentioned very little content just need to keep sys_accounts and reactivate them.)
• If not, can I install v12 and connect to old DB
• NOTE: I have installed v12 to subdirectory just to test server plays nice, but I haven't tried cx to old DB.
• Can I just import sys_accounts to new DB on the v12 clean install?

@LeonidS Thanks again, I'll see about following protocol (cron setup first) and then proceed with update via dashboard. BTW good to know about those other tables for future troubleshooting. I owe you pint!

Still trying to sort out why, update not working, When running the server audit a couple things stand out:

• Under host tools (on dashboard) 'Web Server' reads - UNDEFINED
• When I run Server Audit most everything returns PASS/OK Except the following:
• Web-server: Apache

rewrite_module - UNDEFINED (try to check manually: apachectl -M 2>&1 | grep rewrite_module)

Files and folders permissions returns this, but I checked directory and ffmpeg is there!

• /home/********/public_html/**********/plugins/ffmpeg/ffmpeg.exe Not exists Executable

CRON is set to Run tonight:

MAILTO="support@ourdomain.com"

SHELL="/usr/local/cpanel/bin/jailshell"

14 4 9 * * /usr/bin/php -q /home/********/public_html/********/periodic/cron.php

EVERYTHING ELSE = On - OK

Yes, Alpha versions should have only been in GitHub, not on the main site.

Today I received this message:

• Site was successfully upgraded to 11.0.3.
• I also succeeded with update of installed apps.

Questions:

1. I'm still unable to update in dashboard to v. 12. Is there a reason that the AUTO update would work but NOT manual update?
2. Are there any files or DB tables (aside from inc/header_inc.php) that would include the path to install directory? Asking because we did move to new host last year and what was /home3/********/public_html/********/ _BECAME_ /home/********/public_html/********/
3. Which *file* governs the UPDATE path from dashboard?

Thanks for entertaining some more intrigue! Hopefully this will be useful to another UNA compatriot.