So I looked in 11.0.4 it is set to 10 in utils.inc.php
So you can change it there, it should work. According to the cURL documentation by default it is 300,000 ms (5 minutes) so to test if the problem comes from there, do not hesitate to put 1000 even if it means reducing it later.

curl_setopt($rConnect, CURLOPT_TIMEOUT, 10);

thank you Baloo :)

unfortunaltely the curl setting didnt benefit either :(

I catched such an error with every cron this output is refreshed, this is not happening with every file;

at this moment the file is in processing state in queue table
there is the uploaded video file at /tmp
:

ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/  Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[https @ 0x6ce6140] HTTP error 404 Not Found
https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=wfw2cjh5qc3hwkz2bhtjuuz3ydfx7zm3.mp4: Server returned 404 Not Found
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[https @ 0x589b140] HTTP error 404 Not Found
https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=wfw2cjh5qc3hwkz2bhtjuuz3ydfx7zm3.mp4: Server returned 404 Not Found
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[https @ 0x75dd140] HTTP error 404 Not Found
https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=erl3pcuhkcswaaupnmgsajfgk7pqfudd.mp4: Server returned 404 Not Found
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=bj9njxhk5tgwun5whxel98sw3w24bdvq.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isommp42
creation_time : 2016-12-13T09:02:07.000000Z
Duration: 00:00:39.52, start: 0.000000, bitrate: 796 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 720x720 [SAR 1:1 DAR 1:1], 602 kb/s, 23.90 fps, 24 tbr, 24 tbn, 48 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 191 kb/s (default)
Metadata:
creation_time : 2016-12-13T09:02:07.000000Z
handler_name : IsoMedia File Produced by Google, 5-11-2011
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> mjpeg (native))
Press [q] to stop, [?] for help
[swscaler @ 0x73ba940] deprecated pixel format used, make sure you did set range correctly
Output #0, image2, to '/var/www/hekim.net/public_html/doktor/tmp/30703.jpg':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isommp42
encoder : Lavf58.29.100
Stream #0:0(und): Video: mjpeg, yuvj420p(pc), 720x720 [SAR 1:1 DAR 1:1], q=2-31, 200 kb/s, 24 fps, 24 tbn, 24 tbc (default)
Metadata:
handler_name : VideoHandler
encoder : Lavc58.54.100 mjpeg
Side data:
cpb: bitrate max/min/avg: 0/0/200000 buffer size: 0 vbv_delay: -1
frame= 1 fps=0.0 q=4.2 Lsize=N/A time=00:00:00.04 bitrate=N/A speed=2.89x
video:17kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[https @ 0x6c6b140] HTTP error 404 Not Found
https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=ldwtmuewwufx36bpnprdj8kwqznzcbyh.mp4: Server returned 404 Not Found
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
[https @ 0x5dc6140] HTTP error 404 Not Found
https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=ldwtmuewwufx36bpnprdj8kwqznzcbyh.mp4: Server returned 404 Not Found
tail: /var/log/ffmpeghata.log: file truncated
ffmpeg version 4.2-static https://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 6.3.0 (Debian 6.3.0-18+deb9u1) 20170516
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gmp --enable-libgme --enable-gray --enable-libaom --enable-libfribidi --enable-libass --enable-libvmaf --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libdav1d --enable-libxvid --enable-libzvbi --enable-libzimg
libavutil 56. 31.100 / 56. 31.100
libavcodec 58. 54.100 / 58. 54.100
libavformat 58. 29.100 / 58. 29.100
libavdevice 58. 8.100 / 58. 8.100
libavfilter 7. 57.100 / 7. 57.100
libswscale 5. 5.100 / 5. 5.100
libswresample 3. 5.100 / 3. 5.100
libpostproc 55. 5.100 / 55. 5.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'https://www.hekim.net/doktor/storage.php?o=bx_videos_videos&f=tkw6n6gfvdfndmudgzcwbtqergb2qvsg.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf57.71.100
Duration: 00:00:44.33, start: 0.000000, bitrate: 18719 kb/s
Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 18518 kb/s, 29.98 fps, 29.97 tbr, 30k tbn, 59.94 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 194 kb/s (default)
Metadata:
handler_name : SoundHandler
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> mjpeg (native))
Press [q] to stop, [?] for help
[swscaler @ 0x6ba5a40] deprecated pixel format used, make sure you did set range correctly
Output #0, image2, to '/var/www/hekim.net/public_html/doktor/tmp/65606.jpg':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf58.29.100
Stream #0:0(und): Video: mjpeg, yuvj420p(pc), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 200 kb/s, 29.97 fps, 29.97 tbn, 29.97 tbc (default)
Metadata:
handler_name : VideoHandler
encoder : Lavc58.54.100 mjpeg
Side data:
cpb: bitrate max/min/avg: 0/0/200000 buffer size: 0 vbv_delay: -1
frame= 1 fps=0.0 q=2.2 Lsize=N/A time=00:00:00.03 bitrate=N/A speed=0.639x
video:13kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown

Alex T⚜️  LeonidS ( UNA 11.04)