Comment to 'email verification mail not coming from website'
Comment to email verification mail not coming from website

  • T

    hi chris/jeremy, i am using normal cloud services from tmdhosting. we are able to send and receive the email from support@clapback.org..

    But when new user is registering to the website. my website is not sending email verification mail to the new users.

    is this related with cron job ?

    • See older replies...

    • travis k Did you read the directions about installing the SMTP module? Without that, it won't work. You need both the SMTP module installed and configured as well as the cron job.

      Which php version do you have installed at TMD?

      Use this command for your cron: (put correct php version if you have 7.2 put like below, if 7.4 put /opt/alt/php74/usr...etc)

      /opt/alt/php72/usr/bin/php -q /home/letstrip/clapback.org/periodic/cron.php

      • T

        Hi Jeremy ,

        My php version is 7.2.29 and SMTP mailer module is installed but it seems like not configured.

        should i get the smtp configuration details from my hosting provider and configure this.

        image_transcoder.php?o=bx_froala_image&h=3385&dpx=1&t=1586745426

        PHP:

        • version = 7.2.29 - OK

        i added the cronjob as you mention above. should i delete the other cron job

        image_transcoder.php?o=bx_froala_image&h=3386&dpx=1&t=1586745647

        • No, you can leave both of them for now to make sure it works first. Look in TMD for setting up mail clients and it will tell you like c10.tmdcloud.com or something similar as the mail server and then username is email address and password and what type of login security you are using, plain or ssl/tls