Hi Will. Really appreciate you taking the time. My brain hurts! - I have tried several. Just your basic mp4 files, and whatever comes off my phone. Also it appears that I am unable to delete the failed videos from the management page. Interesting to note that one 15 mg video did work for some unknown reason. but a dozen attempts, even with the same file, failed conversion. All waiting in the queue it looks like from the databse. Also I cannot delete the corrupted videos. the check box is greyed out and the delete is unresponsive. attaching a photo here.