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How about a change to the upload process as well so that when a video is uploaded the user gets a screen that is a thumbnail or says - "Successfully Uploaded" or really anything other than the 3 dots on a blank screen, which to our users looks a lot like the universal screen for "something is missing." If you upload on other platforms it's very straightforward and clear what is going on. On UNA it's a mystery.
This seems like a simple fix.